We ask that all patients take self care measures before making an appointment with their GP (please see link below)
If you require an urgent appointment, please call the surgery at 09.00am.
The reception team may ask you the nature of your problem, they do not do this to be intrusive, they are asked by the Clinical team to ask questions so they allocate the appropriate appointment.
A small number of our patients are housebound (unable to leave their home) or deemed too ill to attend surgery.
For genuine housebound patients we offer a Home Visit service.
If you require a home visit we ask that you contact the surgery before 10:30 am, so that your visit request can be allocated to an available clinician.
A member of the practice clinical team may wish to contact you by phone before visiting to clarify the need for a visit.
After 10.30 am requests for home visits will still be taken, however after an assessment and if not deemed urgent, the clinician may decide to visit the following day.
Routine appointments (pre-bookable)
The surgery offers pre-bookable appointments for the GP, Nurse and HCA.
Please speak to the receptionist who is more than happy to book an appointment for you.
If you have more than one problem to discuss with a Clinician please inform the receptionist when booking your appointment so they can allocate the correct amount of time for your appointment.
Please remember to cancel your appointments if you are unable to attend as we can offer this appointment to someone else.
*** Please inform the Reception team before boking your appointment if you require and interpreter as you will need a longer appointment***